Refund & Cancellation Policy

This policy applies to paid Clipppy Plus subscriptions. Paid orders are processed by Paddle.com, our authorized reseller and Merchant of Record. Nothing in this policy limits any refund, withdrawal, or cancellation right that cannot be waived under applicable law.

Canceling a subscription

You can cancel Plus at any time through the billing portal in your Clipppy account settings or through the manage-subscription link in your Paddle receipt. Unless the law requires otherwise, cancellation takes effect at the end of your current paid billing period. You keep Plus access until that date and will not be charged for another period.

Requesting a refund

Refunds are handled by Paddle under its buyer refund policy and applicable consumer law. To request one, use the support or manage-order link in your Paddle receipt, visit paddle.net, or email us at hello@clipppy.com. Please include the email address used for the purchase and enough information for the order to be located; do not send card details.

If Plus was materially unavailable or did not work as described, contact us so we can try to resolve the problem and support your refund request. Paddle may approve full or partial refunds based on its policy, the circumstances, and the law that applies to the purchase.

What happens after a refund or cancellation

When paid access ends, the workspace returns to Free. Clipppy does not automatically delete saved content after a downgrade. Existing content remains viewable and exportable, while uploads or other storage-increasing actions may be limited until usage is within the Free allowance or Plus is restored.

Questions

Questions about a cancellation or refund? Email hello@clipppy.com.